Privacy Policy
Privacy Policy and Terms and Conditions
SMS Terms and Conditions
By providing your phone number and opting in, you agree to receive customer care messages and account notification messages from Easy Pet. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for more information. For more information on how your data is handled, please review our privacy policy at https://www.theeasypet.com/privacy-policy.
SMS Privacy Policy
Notwithstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party. No mobile information will be shared with third parties for marketing purposes. We collect your phone number solely for the purpose of sending SMS messages related to your registration. Your phone number will not be used for any other purpose and will not be shared with third parties. Your data will not be transferred to external organizations.
last updated 8/19/25
Information We Collect
* Personal information you provide, such as your name, email address, and contact details.
* Technical data, including IP address, browser type, and device information.
* Usage data, such as pages visited and actions taken on our website.
How We Use Your Information
* To provide and improve our services.
* To communicate with you regarding your inquiries or account.
* To analyze website usage and enhance user experience.
* To comply with legal obligations.
Sharing of Information
* Your data may be shared with trusted service providers who assist in operating our website and delivering our services, under strict confidentiality agreements.
* Your data will not be transferred to external organizations.
* We may disclose information if required by law or to protect our rights and safety.
* Strict policies and technical measures are in place to prevent unauthorized sharing or disclosure of your information
For any questions regarding our privacy practices, please contact us at customerservice@theeasypet.com.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For thepurposes of this Privacy Policy:
Accountmeans a unique account created for You to access our Service or parts of ourService.
Affiliatemeans an entity that controls, is controlled by or is under common control witha party, where "control" means ownership of 50% or more of theshares, equity interest or other securities entitled to vote for election ofdirectors or other managing authority.
Company(referred to as either "the Company", "We", "Us"or "Our" in this Agreement) refers to Easy Pet, Chagrin Falls, OH44023.
Cookiesare small files that are placed on Your computer, mobile device or any otherdevice by a website, containing the details of Your browsing history on thatwebsite among its many uses.
Countryrefers to: Ohio, United States
Devicemeans any device that can access the Service such as a computer, a cellphone ora digital tablet.
PersonalData is any information that relates to an identified or identifiableindividual.
Servicerefers to the Website.
ServiceProvider means any natural or legal person who processes the data on behalf ofthe Company. It refers to third-party companies or individuals employed by theCompany to facilitate the Service, to provide the Service on behalf of theCompany, to perform services related to the Service or to assist the Company inanalyzing how the Service is used.
UsageData refers to data collected automatically, either generated by the use of theService or from the Service infrastructure itself (for example, the duration ofa page visit).
Websiterefers to Easy Pet, accessible from [www.theeasypet.com](www.theeasypet.com)
Youmeans the individual accessing or using the Service, or the company, or otherlegal entity on behalf of which such individual is accessing or using theService, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data: While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data: Usage Data is collected automatically when using the Service.Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile internet browser You use, unique device identifiers and other diagnostic data.We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on theTermsFeed website.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our PrivacyPolicy.
Personal Data
Strict measures are in place to prevent unauthorized access, use, or sharing of your data. Only authorized personnel have access to your information, and all data is handled in accordance with applicable privacy regulations.
If you have any questions or concerns regarding your personal data or this privacy policy, please contact us at: 440-715-4003 or customerservice@theeasypet.com
Delete Your Personal Data
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us by calling 440-715-4003 or by emailing to customerservice@theeasypet.com
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Children's Privacy
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.